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Privacy Policy

Privacy Policy and Consent Form

Chuphotic Co., Ltd. (“The Company”) would like to inform you about our privacy policy to protect your personal data, which you have consented to provide to the Company for collection, usage, and disclosure (collectively referred to as “Data Usage”) according to the terms and conditions specified in the Privacy Policy and this Consent Letter, as follows:

Definition

“Personal data” refers to information relating to an individual that allows for the direct or indirect identification of that person, but does not include data of deceased individuals specifically.

“ํYou” in this context refers to the data subject, the individual who provides consent for the processing of their personal data.

“Other affiliated companies” refers to companies in the same group where either the company in question holds shares in those companies or those companies hold shares in the company in question.

Personal data collected by the company

The Company will collect the following personal data:

    1. Personal data such as name, surname, age, and so on.
    2. Contact information such as address, telephone number, fax number, email, and so on.
    3. Account information such as user account, usage history, and so on.
    4. Technical information such as IP address, cookie ID, website usage history, and so on.
    5. Other data such as images, animations, and any other data that is considered personal data under the personal data protection laws.

Source of personal data

The Company may obtain your personal data from the following two channels:

    1. The Company obtains your personal data directly from you through the following service provision processes:
      • The steps of the job application process, or when applying for services from the Company, or when submitting requests for various rights to the Company.
      • Based on your voluntary participation in surveys or your responses via email or other communication channels between the Company and you.
      • Collected from your website usage data through your browser’s cookies.
    2. By obtaining data through the following methods:
      • By receiving data via email.
      • By receiving notifications through telephone calls.
      • By receiving data in the form of documents.
      • By obtaining data from other sources such as websites, social media platforms, directories, and so on.

Purposes of processing personal data

The Company collects your personal data for the purpose of providing services to you as a customer of the Company’s products and services, including sending newsletters and promotions regarding products and services from the Company.

The Company will collect, use, or disclose your personal data for the following purposes:

    • To verify your identity for membership registration and various registrations with the Company and its business partners.
    • To create and manage user accounts.
    • To facilitate the delivery of products or services.
    • To improve products, services, or user experiences.
    • For internal management and administration purposes within the Company.
    • For marketing and sales promotion purposes.
    • For post-sales services.
    • To gather feedback and suggestions.
    • To process payments for products or services.
    • To comply with terms and conditions.
    • To comply with laws and regulations of government agencies.

Retention and period of retention of personal data

    • The retention of personal data.

The data controller will retain and store your personal data as follows:

    1. Nature of storage: Soft Copy.
    2. Storage location: Stored on computers/servers.
    3. Retention period: In accordance with the Data Retention Periods mentioned below.
    • Data Retention Periods:

The Company will retain your personal data for as long as necessary during the period you are a customer or have a relationship with the Company. The data will be retained for the duration required to achieve the purposes related to this policy. However, if there are legal requirements, the Company will delete, destroy, or anonymize the data to the extent that it can no longer identify you, once it is no longer necessary or after the specified retention period.

Disclosure of personal information

The company may disclose your personal data to third parties with your consent or as permitted by law, as follows:

    • Internal Management:

The company may disclose your personal data within the organization as necessary for the improvement and development of its products or services. This may involve the collection of internal data for various products or services under this policy for the benefit of both you and others.

    • Service Providers:

The company may disclose certain aspects of your personal data to its service providers as necessary to carry out various operations, such as payment processing, marketing, product or service development, etc. Service providers, in turn, have their own privacy policies.

    • Business Partners:

The company may disclose certain information to business partners for the purpose of communication and coordination in providing products or services. Only necessary information related to the availability and functionality of products or services will be provided.

Data owner's rights

You have the right to take the following actions:

    • Right to withdraw consent: You have the right to withdraw your consent for the processing of your personal data that you have previously provided to the company at any time, as long as your personal data is still in the possession of the company.
    • Right to access: You have the right to access your personal data and request the company to provide you with a copy of such personal data. Additionally, you have the right to request the company to disclose any personal data that they have obtained from other sources, even if you did not provide consent for the company to obtain such data.
    • Right to rectification: You have the right to request the company to rectify any inaccurate or incomplete personal data. This means you can ask the company to correct any incorrect information or provide additional information to complete your personal data.
    • Right to erasure: You have the right to request the company to delete your personal data in certain circumstances. This means you can ask the company to remove your personal data for specific reasons. However, please note that this right is not absolute and may be subject to legal or contractual obligations that require the company to retain certain data.
    • Right to restriction of processing: You have the right to request the company to restrict the processing of your personal data in certain circumstances. This means you can ask the company to temporarily suspend the use of your personal data for specific reasons. This right is typically exercised when you contest the accuracy of your data, when the processing is unlawful, or when you no longer need the data but still require it for legal purposes.
    • Right to data portability: You have the right to request the transfer or portability of your personal data that you have provided to the company to another data controller, or even to yourself, in certain circumstances. This means you can ask the company to provide your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another entity or use it for your own purposes. This right applies when the processing of your data is based on consent or the performance of a contract, and the processing is carried out by automated means.
    • Right to object: You have the right to object to the processing of your personal data by the company under certain circumstances. This means you can express your objection or opposition to the processing of your personal data if you believe that it is being processed unlawfully or that it interferes with your rights and interests. The company must carefully consider your objection and assess whether there are legitimate grounds for the continued processing of your personal data. If there are no compelling legitimate grounds, the company should cease processing your personal data upon receiving your objection, unless there are legal obligations or other legitimate reasons that override your objection.

You can contact the company’s representative to submit a request for exercising the aforementioned rights by using the following contact details:

Marketing and promotional activities

The company may send letters, press releases, and other types of communication, both in paper and electronic formats, to promote company activities or provide relevant information. However, if you do not wish to receive such marketing communications, you can unsubscribe by clicking the “Unsubscribe” link in the email you receive or follow the instructions specified in the documents sent to you.

Cookies

    • What are Cookies?

Cookies are text files that reside on your computer and are used to store details of your internet usage logs or browsing behavior on websites. You can learn more about cookies at https://www.allaboutcookies.org/.

    • How are Cookies used?

The company will collect website visit data from every visitor through cookies or similar technologies. Cookies will be used to enhance the efficiency of accessing the company’s services via the Internet and to improve the usability of the company’s services on the Internet. They may be used in the following cases:

    1. To allow you to sign in to your account on our website continuously.
    2. To study your website usage behavior in order to improve usability, speed, and efficiency.
    • Types of Cookies used:

The following cookies are used by our company for our website:

    1. Functionality – These cookies are used to remember customer preferences, such as the language used on the website.
    2. Analytical/Performance – These cookies are used to collect data to understand how the website is being used and to access the content within the website. These cookies provide information related to visitor statistics, referral sources, and other relevant usage data.
    3. Advertising – These cookies are used to remember the items that customers have visited in order to present related products, services, or advertisements that align with the users’ interests.
    • Managing Cookies:

You can configure your browser to decline our cookies by following the steps outlined on the website: https://www.wikihow.com/Disable-Cookies.

Privacy protection policy of other websites

This privacy policy applies solely to the services provided by our company and the use of our website. If you click on a link that redirects you to another website (even if accessed through our website), you will need to review and comply with the privacy policy specific to that website, which may differ from ours.

Changes to Personal Data Protection Policy

Our company regularly reviews and revises the privacy policy to ensure compliance with best practices, regulations, and relevant laws. Any changes or updates to the privacy policy may be made without prior notice, and they will be announced on our website along with the effective date of the latest revision. By continuing to use our services, it is deemed that you accept any modified privacy policy. We will not individually notify you of such changes.

Contact Details

Details of the data controller:

Name: Chuphotic Co., Ltd.
Contact Address: 949, Moo 9, Soi Bearing 58/8, Samrong Nuea Sub-district, Muang District, Samut Prakan Province 10270
Telephone: +66 95-8975757, +66 92-2625735
Website: https://chuphotic.com/

Regulatory Authority Details

In case the company violates or fails to comply with the laws regarding the protection of personal data, you can file a complaint with the supervisory authority, as outlined below:

Name: Personal Data Protection Commission of Thailand